Frequently asked questions

Documents, deposit, insurance, borders, cancellations.

What documents do I need to bring to the pick-up?

Please bring the following three items with you to the rental station: a valid passport (or ID card for EU citizens), a valid motorcycle driving licence (category A) and a credit card in the main rider's name for the security deposit.

Do I need an International Driving Permit (IDP)?

If your national licence complies with the Vienna Convention on Road Traffic, an IDP is generally not required within the EU. We recommend carrying one if your licence was issued outside the EU, and it is required where your licence is not in the Latin alphabet.

What is the minimum age and riding experience required?

The same age and document requirements apply to all motorcycles in our fleet: minimum age 25, a category A licence held for at least 3 years and at least 12 months of active riding experience.

How does the Security Deposit work?

We require a security deposit for every rental to cover potential damages or theft excess. Amount: The exact amount is listed on each motorcycle’s booking page. Process: We block (pre-authorize) the sum on your credit card upon pick-up. We do not charge it. Release: The block is usually released within 3 business days after you return the motorcycle safe and sound.

What is your Cancellation Policy?

We understand that travel plans can change. Our policy is designed to be fair: 30+ days before pick-up: 100% Refund. 15–30 days before pick-up: 50% Refund. Less than 15 days: No Refund.

Can I reserve with an advance instead of paying everything?

Yes, when the pick-up date is at least 45 days away. You pay 20 % now and the rest by 30 days before pick-up; we remind you by e-mail. If the rest has not arrived 2 days after that date, the reservation is cancelled and the advance is not refunded. If you prefer to pay everything at once, you get 3 % off the motorcycle and equipment. You can pay by card or by bank transfer, in euros or Czech crowns.

Is insurance included in the rental price?

Yes, all our motorcycles are insured to give you peace of mind.

Can I cross borders into other EU countries?

Absolutely. We encourage exploration! You are free to cross borders and ride through any country within the European Union. Whether you are heading for the Austrian Alps, the Italian Dolomites, or the German Autobahn, the road is yours.

Do you offer one-way rentals?

Collect your motorcycle in Prague and request a return at another location. We will agree on the location, date and transport cost before confirming the service. Please ask at least 30 days in advance.

How much mileage is included?

Rentals of 1–3 days include 300 km per day; every kilometre above that is charged at €1. If you rent for 4 days or more, mileage is unlimited for the entire rental period, including the first three days.

Are luggage cases included?

Yes. Every motorcycle comes with two side cases and a top case at no extra cost.

Do you rent riding gear (helmets, jackets, gloves)?

Travel light? No problem. We offer high-quality riding gear (Helmets, Jackets, Gloves) as add-on options. You can select exactly what you need during the online booking process.

What happens in case of a breakdown or flat tire?

We organize support for our clients to ensure you are not left stranded. If you encounter a mechanical issue or a puncture, contact our support line and we will guide you through the solution.

Still not sure?

Write or call us. We answer on working days within a few hours.

Not finding it? Ask us.