Privacy policy

Last updated: September 2026

1. Introduction

This Privacy Policy describes how Tripola Motorrad (operated by KD18 holdings s.r.o., with its registered office at Antala Staška 1859/34, 140 00 Praha 4-Krč, Czech Republic, ID No.: 17745837) collects, uses, and protects your personal data. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679.

2. What data we collect

• Identity data: name, surname, date of birth, passport/ID number.
• Contact data: e-mail address, phone number, billing address.
• Driver data: driving licence number, category, issue date, and riding experience.
• Physical data: height, weight and clothing sizes, only if you rent riding gear, to ensure safety and fit.
• Financial data: card payments are processed by our payment providers; we do not receive or store full card numbers.
• Location data: our motorcycles may be equipped with GPS tracking devices for anti-theft security and asset protection.
• Enquiries: what you send us through the contact and one-way request forms.
• Usage data: only with your consent, analytics and advertising measurement through Google (see the Cookie policy).

3. How we use your data

• Contract performance: to process your booking, verify your eligibility to ride, and manage the rental agreement.
• Legal obligation: to comply with tax and accounting laws and to share driver details with traffic authorities in case of traffic violations.
• Legitimate interest: to protect our fleet against theft (GPS tracking), to answer your enquiries and to defend legal claims.
• Consent: analytics and marketing measurement, which you can withdraw at any time in the cookie settings.

4. Data sharing

We do not sell your data. We may share it with:

• Insurance companies, in the event of an accident or claim.
• Law enforcement, if required by law (e.g. traffic fines).
• Service providers acting as processors under confidentiality agreements: IT and hosting, e-mail delivery, payment processors, and, with your consent, Google Ireland Ltd. (Analytics, Ads).

5. Data retention

We retain personal data related to rental contracts and invoices for 10 years as required by Czech tax laws. Other data is kept only as long as necessary for the purpose for which it was collected.

6. Your rights and contact

Under the GDPR you have the right to access, correct, delete, or restrict the processing of your data, and to lodge a complaint with the Czech Office for Personal Data Protection (uoou.cz). To exercise these rights, contact us: info@tripolamotorrad.com, KD18 holdings s.r.o., Antala Staška 1859/34, 140 00 Praha 4-Krč, Czech Republic.