Frequently Asked Questions
Please bring the following three items with you to the rental station:
A valid Passport (or ID card for EU citizens).
A valid Motorcycle Driver’s License (Category A).
A Credit Card in the main rider’s name (for the security deposit).
No, an International Driving Permit is not required to rent from us. A valid motorcycle license from your home country is sufficient.
To ensure safety and insurance compliance, riders must be at least 25 years old. Specific experience requirements may vary slightly depending on the power of the motorcycle (e.g., BMW R1300GS vs smaller models). Please check the specific “Technical Data” tab on the individual motorcycle page for details.
We require a security deposit for every rental to cover potential damages or theft excess.
Amount: The exact amount is listed on each motorcycle’s booking page.
Process: We block (pre-authorize) the sum on your credit card upon pick-up. We do not charge it.
Release: The block is usually released within 3 business days after you return the motorcycle safe and sound.
We understand that travel plans can change. Our policy is designed to be fair:
30+ days before pick-up: 100% Refund.
15–30 days before pick-up: 50% Refund.
Less than 15 days: No Refund.
Yes, all our motorcycles are insured to give you peace of mind. [Content Placeholder: Specific details on deductibles and coverage tiers to be added later]
Absolutely. We encourage exploration! You are free to cross borders and ride through any country within the European Union. Whether you are heading for the Austrian Alps, the Italian Dolomites, or the German Autobahn, the road is yours.
Yes! We specialize in flexible touring. You can pick up your bike in Prague and drop it off in Vienna (or vice versa). This is perfect for riders who want to maximize their travel time without backtracking. [Content Placeholder: Specific one-way fees and logistics details to be added later]
Yes, our rentals include a specific daily mileage allowance. This limit is clearly stated on each motorcycle’s booking card. (Tip: If you are planning a particularly long “Iron Butt” challenge, please contact us to discuss custom mileage packages.)
Yes. We believe a touring bike isn’t complete without luggage. All our motorcycles come equipped with original hard panniers (side cases). Note: Top cases are also available—check the specific bike configuration or ask us during booking.
Travel light? No problem. We offer high-quality riding gear (Helmets, Jackets, Gloves) as add-on options. You can select exactly what you need during the online booking process.
We’ve got your back. We organize support for our clients to ensure you aren’t left stranded. If you encounter a mechanical issue or a puncture, simply contact our support line, and we will guide you through the solution. [Content Placeholder: Specific Roadside Assistance partner details to be added later]